🔄 Return & Refund Policy

At Shahid’s Store, your satisfaction is our priority. ❤️ We want you to shop with confidence and enjoy a smooth shopping experience.

We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return.

📦 Return Eligibility

To be eligible for a return, your item must:

• ✨ Be in the same condition as received

• 📦 Be unused and unworn

• 🏷️ Have the original tags attached

• 🎁 Be in its original packaging

• 🧾 Include proof of purchase or receipt

📩 How to Request a Return

To start a return, please contact our support team at:

📧 shahidkhattak887dmall@gmail.com

Please contact us before sending any item back. Returns sent without prior approval may not be accepted.

📍 Return Address: [INSERT RETURN ADDRESS]

If your return is approved, we will provide you with the necessary return instructions and, where applicable, a return shipping label.

⚠️ Damaged, Defective, or Incorrect Items

We recommend checking your order as soon as it arrives. If you receive an item that is damaged, defective, or incorrect, please contact us immediately.

📸 Where appropriate, we may ask you to provide photos or other information so we can review the issue and help resolve it.

🚫 Non-Returnable Items

For hygiene, safety, and product-specific reasons, certain items may not be eligible for return, including:

• 🍎 Perishable goods such as food, flowers, or plants

• 🎨 Customized or personalized products

• 💄 Personal care and beauty products

• ⚠️ Hazardous materials

• 🔥 Flammable liquids or gases

• 🏷️ Sale items

• 🎁 Gift cards

If you're unsure whether your item qualifies for a return, please contact us before sending it back.

🔁 Exchanges

Need a different product or variant? No problem!

The easiest way is to return your original item. Once your return is approved, you can place a new order for the product you want.

🇪🇺 European Union — 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you may have the legal right to cancel or return your order within 14 days of receiving it, without providing a reason, subject to applicable law.

The item must be returned in its original condition, unused and unworn, with its original tags and packaging, along with proof of purchase.

💰 Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If your refund is approved:

💳 Refund Method: Original payment method
⏱️ Processing Time: Within 10 business days

Please remember that your bank or payment provider may require additional time to process and display the refund.

If 15 business days have passed since your refund was approved and you still haven't received it, please contact us.

💬 Need Help?

We're here to help! 🤝

If you have any questions about returns or refunds, contact us at:

📧 shahidkhattak887dmall@gmail.com

Thank you for choosing Shahid’s Store. 🛍️
We truly appreciate your trust and look forward to serving you! ❤️